FAQ

How do I book a party or event with Bouncing Around the Motor City? Look

There are 2 convenient options to book your party, event or service.  You can reserve online or by calling 313-728-6975. Please note that there is a non-refundable deposit that is required at the time of booking to make the reservation and secure your date.

Is there a fee to place linen?

Yes, we offer two options. Linen rental only and you place the items. Or you can rest assured that we will place all linen, the fee is per item.

How far in advance should I reserve with Bouncing Around The Motor City?

Great question! The sooner you secure your reservation, the more likely you are to grab a time slot/day that you would prefer. We do the best that we can to accommodate any parties or events with urgent deadlines. We do suggest that it’s best to book upwards of 6-8 weeks to allow us the best allowance to bring your vision to realization. We also book up very fast during peak times of the year and take reservations up to 2 years in advance.

What is your cancellation policy?

We do require a non-refundable deposit at the time of booking for all products and services. All deposits are non-refundable, but the Deposit can be applied to (1) reschedule of the party within a year of the original party date. Same day cancellations forfeit 50% of your Deposit*.

Balloons & The Weather!

We are not responsible for the oxidation of balloons, temperature wind or other weather / nature conditions present. Under no circumstances are refunds given due to balloons.

Face Painting

We use only safe and approved face paint supplies. We shut down the line to additional persons approximately 35 minutes or earlier dependent on amount of clients in line.

Throne Chairs

Chairs are Not to be moved from the location in which they are delivered to and placed. Throne Chair rental requires a $100 Cash Deposit that will be placed inside a sealed envelope and returned upon throne chair being returned in original condition.

What if it starts raining or high winds during the rental of an Inflatable?

After ensuring all children are out the inflatable you can simply deflate the inflatable. Heavy rain will require you to turn off the blower and let the inflatable down. When the rain clears then you can re-inflate the inflatable.

What if it rains during concession rental ?

Simply take the concession machine inside or cover. Rain will damage the machines and you will be held liable for any damages.

What is required for Inflatables?

Our commercial grade Inflatables have to have a minimum ceiling height of 14 Feet and higher for other inflatables.

Power is also required and can be accessed via electrical outlet or by renting a generator which supplies power.

Are Deposits Refundable?

All Deposits are Non-refundable but can be used for up to one year from the original date. For any customization or balloon orders a 30% restocking fee will apply. All deposits are non-refundable, but the Deposit can be applied to (1) reschedule of the party within a year of the original party date. Same day cancellations forfeit 50% of your Deposit*.

How many balloons can be twisted in an hour? 

15-18 depending on the deigns offered ( if combined with face painting simpler designs are always offered. 

We also offer pre-assembled Balloon Candy Cups!

How many kids can be painted in an hour?  

12-15 depending on designs offer and we do offer designs that go with any theme even if we have to compromise. 

Do you volunteer your service for Non-profit organizations? 

We have worked with several Non-profit organizations. Although we are unable to provide our services for free, we encourage our non-profit clients to work with Corporate sponsors to cover the cost of our professional services. We would be happy to provide you with a copy of our Formal Sponsorship Letter if you would like to book our services this way. 

What is your booking process? 

For private clients, a formal Invoice is submitted via paypal, and booking fee must be submitted to confirm your event on our event schedule. Corporate Clients will also receive a formal invoice an service contract, that is to be signed and returned.  We do offer online booking and e-commerce. We deliver locally and ship nationwide.

What should I expect when artist arrives? 

Entertainer will arrive approx. 15-30 mins prior to service schedule time. They will need a 6ftx6ft space to set up, in a will lit area, or shaded ( direct sunlight will compromise the makeups) We prefer for client to provide the necessary amount of tables and chairs, if not we will be prepared to do so. 

What form of payment do you accept? 

Accept Paypal, venmo, cash app, all major credit cards, Zelle and corporate checks 

Do you have a booking minimum? 

Yes, a minimum of one hour must booked for any event, unless traveling more than 20 miles outside the 48227 zip code. At which a two booking minimum and travel fee will be required.

What is Henna?  

Henna is a natural and beautiful form of body art. Henna has been practiced and shared amongst women for over 5,000 years and originated in Egypt, where the henna bush grows. The henna plant also grows in other similar climates, like China and India. The leaves of the henna bush are taken and ground into a powder form. This is what we use to create our henna recipe. Essential Oils, sugar and lemon juice is also the in this recipe.

How can I remove henna stain? 

Removing henna after it has already stained the skin, will require you to exfoliate with olive oil and and salt at least 10 mins.

How do i remove airbrush or glitter tattoos? 

These tattoos are removed with Alcohol or baby oil.

What is your cancellation policy?  

All Booking fees are non-refundable. Weather cancellations: We always follow weather closely when planning outdoor events. Rain or shine we will show up to a scheduled event. In the occurrence that you cancel your event, for any reason, your bookings fees maybe transferred to another date within the calendar year (based on availability). 

How far do you travel? 

We service the all other Metro Detroit area, and parts of Ohio, but keep in mind if more than 25 miles from 48184 zip code  a booking minimum of two to three hrs may apply. 

Can you  accommodate large scale event (I.e. 500-800 guest)? 

#BATMC has a growing team, and we can handle any size event you need. 

Do you work Holidays?  

Yes, we do work Holiday’s ( Easter Sunday, Independence Day, Labor day, Memorial day, New Years Eve before 8 pm, St. Patrick’s day, Halloween) Please note a holiday premium of an additional $25 per hr will apply. 

What type of paints for do you use? 

Professional grade theater makeup and cosmetic grade glitters. All our make up/ paints are FDA compliant, and for professional use. You will never see a professional Insured artist use craft paints, craft glitters. Safety is of the upmost importance for our customers experience. 

How do we remove the makeup ? 

Water based makeup is best removed with mild soap and water, water-resistant makeup is removed with oil based cleansers. 

What do you charge?

We offer an wide array of services, and service events of all sizes. For Face painting, glitter tattoos, henna, and balloon twisting, services are $75-$150  for the first hr per Entertainer hired (depending on travel range). Often we are able to send one entertainer to provide two services for the price of one, for smaller events. Airbrush tattoos have the flat rate of $150 per hr per artist. Balloon Design and Decor columns vary based on design, and size, but they do have a base starting rate, Columns are $ 75 and up Balloon arches start at $165 and up, Organic designs Start  at $175 and up.  Please refer to our page for the specific services and products.